Expert Author Susan Leigh
Often in business the important parts are seen to be the dynamic activities of selling, growth, new ideas and innovations, but in reality the behind the scenes elements can be even more important. It can be all too easy to lose everything overnight. A little forward planning can make all the difference.
- Staff flexibility. If a key member of staff is suddenly indisposed then there can be the danger that all that persons' knowledge and business input has gone with them. It is important for staff to share their knowledge, have inter-changeable skills as far as possible, so that if something unfortunate does happen then the business can continue with relatively minimal disruption.
- Inter-changeable skills includes the boss too. Many company directors and owners have all their key facts in their heads. Knowledge might equal power, but if that knowledge is suddenly removed from the business it can be disastrous. Also, keeping staff informed and included in the business helps to keep a loyal and motivated workforce.
- Backup your data. Most businesses now use computer technology for everything, from staff payrolls, to invoicing, ordering, stock-taking. It is amazing how few companies backup their data, so that if the computer system went off-line the business would come to a standstill, and if that information were then to be lost completely the business would be in a crisis because so much important information is held solely on their computer systems.
- Insurance is important but can be treated as an irritating, unnecessary overhead, until there is a fire or a burglary. Only then do business owners appreciate how vital it is. It is bad enough picking up the pieces after a fire or burglary, but to then discover that the business is under-insured or not insured at all can have serious implications. The whole business could potentially be lost.
- Have a good Accountant. They can advise on pricing, profit margins, let you know how you are doing in terms of profitability, being paid on time, which parts of the business may be under-performing. A good accountant keeps you up-to-date and clear about how your business is faring and can draw your attention to any areas that may need to be looked at in more detail.
- Do not skimp on maintenance. It can seem to be yet another overhead, but keeping your premises working as efficiently and reliably as possible is an important result. Breakdowns do happen from time to time, but minimising the chances of the electrics blowing or a flood happening is a valuable expense. Also keeping maintenance up to date minimises the chances of accidents happening and insurance claims against the business. Keeping lighting efficient, paths gritted and the place safe is a worthwhile investment in the business.
Taking a few sensible steps allows for peace of mind, a contented workforce, and frees you to concentrate on the real business of driving your company forward to greater success.